- We want
you to get your genuine product from a reputable source, at
a great price, with no hassle.
- We will
always match the price of any official UK Gerber dealer (as listed from the offical Gerber US site - www.gerbergear.com). Price match must be inclusive
of VAT and delivery. We cannot provide any free incentives when
price matching. We cannot match the site of a competitor if
they do NOT have stock. We do not match Ebay or similar, and
we can only match UK authorised Gerber dealers.
PRICE
MATCH PROCEDURE - review our price match policy here - shop online as normal at standard price - follow the links at sale completion and complete the form to request your refund.
Price Matching : We have a simple price matching policy. As long as the competitive site fulfils the cirteria shown here - BHIP Price Match Policy - we will match it. Please visit this price match form prior to purchase and check that you can answer "YES" to all the required criteria. When you have completed your purchase, you will be directed back to this form. Please complete it to request your price match refund. We will refund the difference within 1 working day.
- We
are an approved and authorised dealer to sell online
Gerber Tools in the UK. This is possibly the most important reason
for buying from us. There's no point buying a high quality tool
if there is no post sales back up / support. If your tool breaks, you deal with us, BHIP Ltd in the UK, you do not have to send it back to the US as you do with all unofficial importers.
- We
offer a simple, safe shopping environment. No need to "sign
up", just add to cart and send form.
- Because
you will get it quickly, If you order before 1:30pm, the order
will be despatched on the same working day. This normally means
next day delivery, although it can be 1 - 3 days with Royal
Mail.
- We hold
100's of pens and tools in stock. Many of our competitors order
from Gerber only when you have ordered from them, your order
could take a lot longer than you expect.
- We have
been selling on the Internet (www.bhi-partnership.co.uk) since
1998 and our web trade practices are E-SEAL
and SAFEBUY UK (DTI) approved. This means WE have someone
to answer to if something goes wrong, and YOU have someone protecting
your interest.
- All our
prices include VAT and Royal Mail delivery, what you see is
what you pay.
- We do not
cut corners with postage, we use Royal Mail Recorded 1st class
delivery. Many sites use obscure couriers, if you are not in,
you could face a long drive to pick it up.
- We respect
your privacy, you will never hear from us again
- We offer
a 7 day money back refund if you are not fully satisified (product
must be unused, see terms and conditions for full details)
- We have
had over 120,000 satisified customers since we established and
neither Eseal nor SafeBuy UK, nor the Dept of Trade and Industry
have ever had a written complaint about our service.
WHAT
DO OUR CUSTOMERS SAY
these
are 100% genuine and unsolicited
- I
just received a replacement unit from you today. Thank you
so much for your amazing customer service.I don't know if
you ever use customer comments or reviews but if you would
like mine i'll gladly provide.
- Just
a quick thankyou for helping me get a 710 much faster than
I dared hope. I'm sure many of your customers appreciate
such great service and now I'm certainly one of them. Look
forward to buying from you again when my creaking budget
allows.
- Many
thanks for your excellent service, my order arrived yesterday.
WELL DONE!
- many,
many thanks - they have arrived today. what an impressive
service - thanks for all your help!
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